Front updates
Front updates
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Easily identify individual performance stats

 

Improvement

  

The Team Performance report keeps tabs on your team productivity so you can celebrate the wins of delivering the best customer service while also getting line of sight to when they’re overloaded. The new Email column helps you to easily identify and measure individual performance and workloads amongst team members. With this granular level of individual performance and workload information, you can make better decisions to serve your customers and keep your team happy.

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