Front updates
Front updates
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Get the whole view of CSAT scores

 

Improvement

  

The unique mixture of qualitative feedback and quantitative scores make CSAT reporting extremely informative - especially changes that can improve your team's ability to build long lasting customer relationships. Starting today in the Customer Experience report (found in your Analytics dashboard), you can now see (and download) customer feedback in addition to CSAT scores. These additional data points will enrich your team's understanding of your customer relationships, so your team knows everything they need to know to improve!