Front updates
Front updates

In case you missed it: Q1 feature highlights

Our team has been working all quarter on updates from rules to integrations to user experience. Below are a few of those key updates to explore:


New integration

If you use to manage your projects, our plugin integration allows you to create and browse items on any of your boards directly from Front. You can also attach items directly to Front conversations and create a link between the two. Read more here to learn how to enable and use the integration.




New rule list design

Our redesigned rule list makes it easier to manage and maintain your rules. We now support new filters for easier browsing, as well as multi-select, mass delete, and a “last applied” column to find outdated rules to delete. These changes apply to all rule lists.

Default conferencing options for meetings

How many times have you forgotten to add a Zoom link to your meetings? Forget no more! We've enabled the ability to set a default conference option that will then be added to every new meeting you create in Front Calendar. You can set this up on your personal preferences page in Front.

Extended support hours

You may have heard some exciting news about Front support: we’ve extended our coverage to 24 hours a day, 5 days a week (Monday through Friday PT). When it comes to customer conversations, every minute counts. By expanding our support team availability, our goal is to give you fast, consistent support, whenever you need it. Don’t hesitate to reach out to us at

Customize your sidebar

Now you can easily tailor your sidebar to show only those items you need quick access to. We’ve added a new “Edit sidebar” option when you hover each object within your sidebar. Selecting this option brings you into an edit mode where you can easily hide or add tags, inboxes, and teammates from your sidebar.

Note: Editing your sidebar setup will impact only your personal view and does not affect your teammates. You can read more about customizing your sidebar here.

New “Date is” rule condition

Do you ever need a rule to be active only during a certain time period, such as a holiday vacation responder? The rule editor now supports conditional logic using “if” and “date is” conditions to activate rules during specific dates.