Need more context on the customer you're working with? We've just redesigned Front's contact details panel to give you a complete customer view of past conversation history, custom data, and internal notes.
Instantly check on past conversations and issues, update contact information like their location, title, or other custom attributes, and add notes for your team to keep everyone in the loop. Multiple contacts involved the thread? Toggle between any of them at the top of the panel.
All the customer context you need is right there in your inbox, so you can craft the perfect response even faster ✅