Front updates
Front updates
frontapp.com

📧 📅 Scheduled reports in Analytics have been released

 

New

 

 

You can now schedule a saved view from New Analytics to be delivered by email on a daily, weekly, or monthly schedule. Scheduled report emails have been updated with the latest metrics as well as beautiful new templates.

Note that scheduling is a Prime/Enterprise feature, and legacy Pro plans do not have access to this. Want to start scheduling reports? Consider upgrading to a Prime or Enterprise plan today!

Learn more

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‘Select-all’ & take actions on multiple messages at once ✨

 

New

 

 

Get to inbox zero faster with our new select-all capabilities. Whether you need to tag, archive, or move messages, you can now do so all at once with a simple keyboard shortcut. Use the keyboard shortcuts “Cmd+A" or "Ctrl+ A" to make it happen.

Learn more

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New integration: Extract data from your emails, and send it to your other systems and applications with Shelly.ai

 

New

 

 

https://shelly.ai/# lets you easily extract data from your emails and send it to your other systems and applications. You can then take actions and automate tasks for customer service, lead generation, and more.

Shelly.ai's Front integration scans email content, including attachments, and extracts data, such as: email addresses, names, dates, and custom fields. Users can then take actions, send data to other sources, and use Zapier to connect to and from Front.

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New integration: Integrate Front with your favorite apps in just a few clicks.

 

New

 

 

Integrately is a 1 click automation software that enables you to connect multiple apps with ease. With Integrately, you can create simple one-to-one workflows or more complex workflows with just a few clicks.

Front's Integrately integration lets you integrate Front with 250k+ ready-to-use integrations that can be set up in just a few clicks. For example, you can send messages when data is added to Google Sheets, or create Airtable records and Asana tasks automatically from any new conversation.

Learn more

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New integration: Get a unified view of your customer by syncing your Front data with the others apps use

 

New

 

 

Calixa makes it easy to manage all your customers in one place. No more jumping around tools, learning SQL, or maintaining internal tools. Calixa connects to the 3rd party SaaS apps you use so that you can understand customers and take action in one place.

Front's Calixa integration automatically syncs your Front communications with your other apps to give you a unified view of your customer.

Learn more

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New integration: Automate your workflows and scale your customer support by adding Meya bots to your Front inbox

 

New

 

 

Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents and business systems thanks to a large ecosystem of supported integrations.

Meya's Front integration lets you add a bot to your Front inbox so you can automate and scale your customer support. Meya bots help with inbox routing, auto-tagging, intelligent teammate assignment, and human-initiated commands that trigger bot workflows.

Learn more

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New integration: Sync your customer data from your warehouse to Front.

 

New

 

 

Census is the operational analytics platform that syncs your data warehouse with all your favorite apps. Keep customer data in sync without relying on engineering help.

Census' Front integration syncs your customer data from your data warehouse to Front. No custom code or script is required. Just SQL.

Learn more

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New integration: Instantly build custom internal tools using data from Front

 

New

 

 

Retool is the fast way to build custom internal tools. Use drag-and-drop building blocks and connect them to your databases and APIs to build your own tools, instantly.

Front's Retool integration lets you push and pull messaging data programmatically from Retool. By integrating directly with Front's API, you can sync contacts with your CRM, automate message replies with chatbots, and build dashboards for analytics.

Learn more

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Customize your workspace 📌

 

New

 

 

Now — in addition to being able to pin and unpin the items that show in your workspace — you can rearrange items within each of these sections to tailor your workspace to your needs.

You can drag and reorder most sections and items within your workspace, either individual or team:

Learn more

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Global navigation bar 🔍

 

New

 

 

We've launched a new global navigation bar found at the header of every page in Front. The global navigation bar includes easy access to apps like your inbox, calendar, contacts, analytics, along with your profile settings and an expanded search bar.

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