frontapp updates frontapp.com

A month ago, Front experienced what will probably be the most contentious moment in all of our history — when we launched our new app without a dark theme option. 🌚

Some customers loved the new look: "The new interface is like an Apple store!" (that's a compliment, in our book). But we heard you when some of you felt differently: "Looking at the new app is like staring into a thousand suns!" 🙈

We're excited to let you know Dark Theme is back. Just go into your Settings > My Preference > change your Theme option to Dark. You can finally take off those sunglasses 😎

We implemented OAuth for Pipedrive so actions taken within Front’s integration will be attributed to the individual teammate who took the action, instead of the authenticating admin.

Learn more here.

1. Now you can forward a message as a new conversation thread. Just click on the 3 dots on a message and select "Forward in New Conversation".
2. We’ve also added a new preference, so you can choose to always create new conversations whenever you reply to a conversation.

Learn more here.

To make it easier to set up your new teammates quickly, admins can now manage notification settings and individual canned responses of teammates. This completes the set of the admin tools for managing teammate settings!

Learn more here.

If you’ve ever wondered, “Why do I have to @mention my teammate after I share a draft” or “Who am I sharing this draft with?“, well we've made Sharing Drafts more intuitive and clear.

Now, when you share a draft, you’re prompted to invite the teammates you want to include and if there are existing participants on the conversation, we’ll automatically let them know a draft has been shared with them.

For improved security, we now automatically prevent images from loading for Spam conversations.

To make it easier to set up your new teammates quickly, admins can now manage the settings of their teammates and even set up individual inboxes for them. Admins can manage their teammates' individual inbox set up, rules, signatures, and "My Preferences".

Learn more here.

Want to manage your calendar right from Front? We've made the new calendar plugin available to all users!

Learn more here.

The new version of Front is here! We started the roll out to customers this week.

What's new

• See all your conversations in one place
• Instead of following, you'll subscribe to conversation updates
• You can archive in your Inbox without impacting your teammates
• Manage who's involved in the participants menu
• Smart merging of duplicate conversations

Learn more in the Guide to New Front.

We've launched the newest version of rules engine!

• Rules are processed sequentially
• Rules can trigger other rules
• Create rules with combination AND/OR conditions

Learn more about how to manage your rules here.